#Skype sign in not working serial
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#Skype sign in not working software
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#Skype sign in not working password

If you don't hear anything when you play the sample sound, make sure your speakers or headphones are turned all the way up (some headphones have physical volume buttons) and that the on-screen settings are at 10.Signed in, but missing contact or credit Check Skype Status to confirm sign in services are healthy I know my sign in name and password, but cant sign in - you might have multiple accounts (and not even know it). You should hear sound in your headset or speakers. Check your Skype version, (sign in is disabled for older unsupported versions). To check the sound in Skype to make sure that it's using the right speakers, select Test audio under the Speakers option. Not a Deposit or Other Obligation of, or Guaranteed by, the Bank or Any Bank Affiliate Subject to Investment Risks, Including Possible Loss of the Principal.Finally, unplug the microphone and then reattach it. If there aren't other ones to pick from, make sure the microphone is plugged in, powered on (if it has a power switch), and has batteries (if wireless).If the microphone doesn't work with Skype, select the menu next to Microphone and see if there are any other options you might have the wrong device selected.As you talk, you should see the bar light up. With that setting open, notice the volume area under Microphone.Posting a Mac also allows us to verify you have the relevant license to even use the device with Skype for Business Hello am unsure what region you called or who the tech was but End Users do not get support from Polycom so maybe this was the issue. Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. If the unit is no longer within warranty please be prepared to Pay Per Incident / PPI.

If you cant sign in to Microsoft 365, your password might be incorrect. Enter the sign-in address and password you use to sign in to Skype for Business, and click Sign in. In the top right corner of the screen, click Sign in. This may not be who you purchased the Polycom device from. Try using your sign-in address and password to sign in to Microsoft 365: In a browser, go to.

If this is some sort of an Internet discounter providing your MAC address or your Polycom devices serial will enable us to look up who would be able to support you. In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.Įnd Customers are unable to open a ticket directly with Polycom support. If all of the above is to complex please open a ticket. Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s. Or click the app icon if youve pinned it to your task bar. Search 'Skype for Business' on your computer to bring the program back up. To keep Skype for Business running, close your main window by clicking the in the upper-right corner. It also enables us to verify the entitlement for using features. Click the arrow next to the Show Menu icon. In addition providing all details at the same time allow us to check logs or look up a potential support partners if an issue needs to come into support.

Whilst providing some of these details may not directly impact any possible answer the community can provide, it does enable Polycom to have an overview of the current software used.

For questions around Support please check here.

Provide details for example if the issue is a day 1 issue or only happened after an upgrade or any other relevant details.If possible provide the MAC Address or Serial of the device.

If possible provide a Log and either attach them or use the Code Tag.Consult the Troubleshooting Section found within the FAQ if applicable.

Since UC Software 5.9.0 simply provide this via the Web Interface Diagnostics > Download Support Information Package UC Software 4.0.0 or later via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup.

If applicable provide a backup of the phone in question.

Additional Polycom Infrastructure (RPRM,PDMS or BToE).

Provide the Call Platform (aka openSIP,Skype for Business Online, Skype for Business on Premise, Lync).

Provide the exact Software Version of your Phone.

This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.Īs a reminder the basic information asked for: Both the community's Must Read First and the community's FAQ reference the basic minimum information a new or follow up post should contain.

#Skype sign in not working password

#Skype sign in not working serial

#Skype sign in not working software

#Skype sign in not working upgrade

#Skype sign in not working code